Judgement-rich work
24%
Target direction: grow
↑ 5% vs Apr
Judgement-rich work
24%
Target direction: grow
↑ 5% vs Apr
Core execution
32%
Support with better context
↑ 5% vs Apr
Coordination load
21%
Reduce avoidable loops
↑ 5% vs Apr
Process overhead
15%
Simplify or automate
↑ 5% vs Apr
Avoidable burden
8%
Remove or reduce
↑ 5% vs Apr
Share of observed time (width) and annualised cost (area) by activity domain and group.
Recommendations
Shrink
Standardize or automate
Keep human led